Meet The Team

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Giovanna Di Ielsi

Client Services Delivery Coordinator

Tiina Niemi

Client Services Delivery Coordinator

Coming Soon

Job Title

GIOVANNA DI IELSI

Client Services Delivery Coordinator

Giovanna Di Ielsi – Coming Soon

Jodie WILLMAN

Client Services Delivery Coordinator

Pam Kehler

Client Services Delivery Coordinator

Pam has enjoyed life in Edmonton for the past 34 years. It is where she raised her family and enjoyed careers in both the private and public sectors.

Pam’s beginnings in the Customer Service Industry have served her well throughout her career. She went from working retail, to a Human Resources agency recruiting industrial workers. She then went on to Project Management of a non-profit organization getting single parents back to work.

This led Pam to her 11-year career at Alberta WCB in case management and supervision, then on to 13 years with the Government of Alberta as a consultant, manager of disability services in Corporate Human Resources.

She is comfortable with all levels of an organization from entry level employees to executives in a boardroom. She joined Welcomehome as a Relocation Specialist in 2018, providing on-the-ground assistance for transferees in Edmonton and have converted to a HO position as Operations Coordinator, working remotely on location. Pam’s experience working directly with transferees and her past career positions have provided her with wonderful experience to make the transition to supporting the corporate client a smooth one.

Maxine Kehler

Client Services Delivery Coordinator

Nanthini Joseph

Client Services Delivery Coordinator

Shifra Di Battista

Client Services Delivery Coordinator

Claudia Ceppi

Client Services Delivery Coordinator

Cierra Badhwar

Real Estate & Rental Market Analyst

Taylor Badhwar

Marketing & Client Relations

Kelli Naumovski

Operations Admin & Technology Manager

Julie Maclean

Client Services Delivery Manager

Julie MacLean is the Client Services Delivery Manager at Welcomehome Relocations, responsible for managing the day-to-day operations of the Client Services Delivery Team and ensuring seamless execution of Destination Services across Canada. Drawing on nearly two decades of relocation experience, Julie brings a deep understanding of transferee needs and the critical role that effective communication plays in a successful transition.

Julie has been a valued member of the Welcomehome family since 2003. Prior to her current role, she served as a Relocation Specialist in Toronto and the surrounding area for 17 years. Her firsthand experience in this role gives her unique insight into the support required by both clients and consultants alike.

A native of Toronto, Julie has lived in various neighbourhoods throughout the GTA, giving her extensive local knowledge and a strong foundation for her earlier relocation work. Before joining Welcomehome, she spent over 10 years working with Fortune 500 companies, developing a strong grasp of corporate policies and procedures — a background that continues to inform her management style and operational approach.

Julie is known for her dedication, organization, and commitment to service excellence. Whether supporting her team or collaborating with clients and partners, she consistently goes the extra mile to ensure a smooth and positive experience for everyone involved.

Katrina Persa

Digital Strategy and Growth Lead

Rosie Moore

Customer Service Coordinator

Rosie is approaching her 10 year anniversary with Welcomehome. Rosie has a wide range of experience in account management, marketing, and customer service. Now, a seasoned veteran at Welcomehome, Rosie brings an expert approach to the daily operations of the organization. When Rosie first started, she was amazed at the number of relocations Welcomehome was handling across Canada. A proud member of Welcomehome, Rosie enjoys working in partnership with professionals across Canada, and globally, making it easy for her to come to work each day!

Did you know that Rosie’s nickname in the office is “Lucy” because if something is going to happen, it will typically happen to her! We can always count on Rosie to make the office laugh.

Karina Capotosto

Financial Administrator

Karina first moved to Canada in the winter of 2003. Her first thought when arriving in Canada was the Titanic, and how cold the people aboard must have been! In Bogota, Colombia Karina earned a bachelor degree in Business Administration from San Buenaventura University. No stranger to relocating, Karina worked in Colombia, Guatemala, and Mexico as a National Controller for the Natural Learning Corporation. Karina become part of the Welcomehome family in March of 2008. She is grateful to Judy and Nitin for taking a chance on someone who was still learning the English language. Karina has since flourished at Welcomehome and is the strength behind the financial reporting of the organization.

Since Karina first started at Welcomehome she has brought an exotic flair to the office. Whether she’s salsa dancing through the halls or belting out the latest Spanish hit, her lighthearted nature always brings an element of fun to the office.

Anne Corcoran

Operations Administrator

Anne has been working at Welcomehome Relocations since 2006. Anne assists Lynn with the day to day operations of the organization. Her main duties include, but are not limited to; training new Relocation Specialists, ensuring they are fully stocked with supplies, distributing important information to keep our national team of Relocation Specialists updated, cross checking new files, and managing client accounts. Anne’s many responsibilities require her to switch quickly between and juggle many different tasks on a daily basis. Anne’s favourite part about Welcomehome is working with great people across Canada. She loves that the office is energetic and always filled with laughter and memorable moments!

The best way to describe Anne is cool and collected. Regardless of the situation, or how stressful it might be, her relaxed approach brings a sense of calm. Always willing to lend a hand and pitch in Anne is a key component of the Welcomehome team.

Janice Amell

Director of Finance

Janice has been an invaluable member of the Welcomehome team since 2005. She brings many years of accounting and financial experience to the organization, and ensures all of the day-to-day financial tasks are completed.

Janice’s dry sense of humour and unpredictable commentary is an endless supply of laughs around the office. When she’s not entertaining the team you can find Janice tending her garden and tapping into her creative side through painting.

Lynn Fiorini

Director of Operations

Lynn has been a part of the Welcomehome family since its conception in 1998. With her knowledge in Real Estate/Corporate law, and an 11 year stint as a Real Estate agent, Relocations was a natural and easy transition. Lynn loves interacting with clients and ensuring that Welcomehome is delivering the best services possible to them and their corporate clients. She also enjoys all her interactions with Welcomehome’s fantastic team of hardworking Relocation Specialists across Canada.

Lynn is the backbone of the day-to-day operations at Welcomehome Relocations. There is a running joke that a “Please take a Number” ticket dispenser should be installed outside her office as the line to speak with her can get quite long! Lynn’s guidance is the driving force behind the daily operations of the organization.

Nitin Badhwar

Vice President

Nitin is a graduate of Ryerson University in Toronto, and also has a long and varied career in the corporate sector. Nitin has held positions at various management levels in companies like IBM, Royal Bank of Canada, ADT, and American Express. He brings the same philosophy of customer service and a strong work ethic to the company, and is an integral part of its past and future success.

Judy McDougall

President

Judy is a graduate of the University of Western Ontario in London, and has had a long tenure in the corporate sector, most notably with Sears and American Express. She held various management positions in the Finance and Payroll fields, providing invaluable experience towards starting and managing her own company.

In 1998, her entrepreneurial spirit took over and she founded Welcomehome Relocations. She began as a Relocation Specialist on the ground, providing orientations, rental searches, and settling in services. Due to her vision, experience, and dedication (and some good timing), she was able to grow the company to a national level, with head office staff and Relocation Specialists currently providing services across Canada. She serves as President of Welcomehome Relocations and attributes the ongoing success of the company to an unwavering commitment to customer service excellence, honesty, integrity, and dedicated and talented staff members (and a lot of blood, sweat and tears).

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Proudly Canadian Servicing the Globe

Judy McDougall

Nitin Badhwar

Julie Maclean

Kelli Naumovski

Lynn Fiorini

Karina Capotosto

Cierra Badhwar

Janice Amell

Anne Corcoran

Rosie Moore

Jodie Willman

Pam Kehler

Katrina Persa

Giovanna Di Ielsi

Proudly Canadian Servicing the Globe