1. Oops… I didn’t mean to send that – sending the e-mail before you mean to. To prevent this only enter the recipients e-mail after you have completed and edited your e-mail.
2. Attachment? Oh, it must not have uploaded properly – forgetting to upload the attachment. To prevent this frequent mistake upload the attachment before you do anything else. This will ensure that when you write the e-mail, and then enter the recipients e-mail address the attachment will be there when you hit send.
3. (no subject) – crafting and including a relevant subject line will ensure the recipient actually opens and reads your e-mail. Our inboxes are totally cluttered with junk that not including a creative and direct subject line may cause the recipient to overlook your e-mail.
4. Lol ur soo funnie – do not write a professional e-mail like you’re sending a text, or replying to a friend. Use whole words and proper punctuation. It really does not take much longer!
5. What was that all about? – your e-mail needs to have a clear and concise message. Address what you need to and get to the point quickly. Break your text up into smaller chunks so that the reader can scan through what you’ve written and understand what you’re saying. Readers don’t like to search through large walls of text to pick out what is relevant to them.
Bonus Mistake – not responding quickly… or at all! This is perhaps the greatest mistake (especially not responding at all). Although, if you make this mistake you won’t have to worry about making any of the previously listed mistakes as there will be no e-mail at all. Of course people will understand that you may be busy, I’m sure you don’t like to wait for an e-mail reply, and neither will your recipient. Make an effort to reply to all e-mail in a timely manner. If you’ll be out of the office, even just for a day or the afternoon activate the automatic out of office reply so whoever is sending you an e-mail will know not to expect one back till your return date. Clear and concise communication is key!
Financial District
August 15 2023
OVERALL HIGHLIGHTS
In Destination Services, it is important to have knowledge of all key areas across the city. The Financial District is considered “Old Toronto” and is central.
